I Heard It Through The Grapevine
Mark Rewhorn & Prabh Grewal
The importance of communications within an organisation
All organisations rely on accurate and swift communications in order to maintain the basic organisational infrastructure. It is these communication channels that facilitate the coherent and focussed direction of the organisation and enable it to meet its desired goals and objectives. Should these communication channels breakdown, the organisation rapidly descends into a disorganised chaos. It is communication that creates the social glue which keeps the organisation together. Communication represents the very essence of the organisation; it is a key process underlying all aspects of the organisation and its operations. Sadly, it is also one process that is very often mismanaged.
It is also worth mentioning that the more transparent the communication system is, the easier it becomes to manage the workforce and deliver operational excellence. Often, the aspects of employee motivation and pride in the organisation are overlooked; experience has shown that a transparent communication process is key to the success of these two factors....
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